Vinted Members Express Frustration Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Changes
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
